Business before software
We begin with the operating cost, constraint, or missed opportunity—not a preferred tool.
Built in Raleigh. Focused on practical work.
Business-first AI consulting from downtown Raleigh.
BizFix helps established Triangle businesses decide where practical AI is useful, build the right workflow improvement, and judge it by a measurable operating result.
Start the free BizFix SnapshotFree · One workflow · No loginBased in downtown Raleigh
Starts with the operating problem
Builds only what earns its keep
Keeps outcomes measurable
The reason we built BizFix
Why BizFix exists
Most established businesses do not need a broad AI transformation. They need a clear way to examine recurring work, decide what is worth changing, and implement the smallest reliable improvement.
Based in downtown Raleigh, BizFix works with businesses across Raleigh, Durham, Cary, RTP, and the Triangle. We start with operating friction rather than a software catalog—leaving room for AI when it helps, ordinary automation when it is enough, and a direct “not worth it” when the value does not justify the complexity.
Who we are
Built by people who have done the work.
BizFix combines practical AI implementation with firsthand experience building products, businesses, and the systems that keep them running.
Founder, engineer and AI operatorDerry NixonRead moreClose
Derry was an early engineer at PlushCare, helping scale the health-tech platform before Accolade acquired the company in 2021 in a deal valued at up to $450 million. He later founded OpenTask.ai, a marketplace where people and AI agents can agree on clear terms and build a verifiable work history. At BizFix, he applies that builder’s perspective to practical AI and automation.
Derry on LinkedIn
Founder, designer and operatorMichael HobgoodRead moreClose
Michael is a Raleigh designer, operator, and founder. He has founded and co-founded ventures including Nest Raleigh, AuditMap.org, Compatably, and Terrace Raleigh, using AI and automation in the operating work behind those businesses. At BizFix, he brings that firsthand operator perspective to every workflow.
Michael on LinkedInPractical by design
How BizFix works
The smallest reliable fix
A recommendation should be practical enough to become a working system your team can manage.
Measured honestly
If a workflow is not worth automating—or AI is not the right answer—BizFix will say so.
Responsible implementation is part of the design
Useful automation needs more than a successful demo. The workflow must remain understandable, controllable, and appropriate for the information and decisions involved.
- Minimize access to customer and company data
- Keep human review around consequential decisions
- Define exceptions and failure handling before launch
- Document ownership, inputs, outputs, and maintenance
- Measure the business outcome as well as technical behavior
Measure the work
How BizFix judges a workflow change
The diagnostic establishes a useful starting point before a change is built. After launch, BizFix compares the same operating measure so the team can decide whether the improvement earned its keep.
- Choose one useful baseline
- Define the intended change
- Set the owner and review point
- Compare the result with the baseline
Start with the workflow that is costing you time.
Start the free BizFix SnapshotExplore a possible next step. You decide whether to book.