Customers are waiting
The friction
Leads sit in inboxes or get missed.
What changes
Every inquiry gets a clear next step.
AI consulting. Workflow automation. Hands-on implementation.
Fix the workflow slowing your business down.
BizFix helps established Triangle businesses find costly friction, choose the smallest worthwhile improvement, and build it into the tools their teams already use.
One workflow. A practical next step.The business grew. The systems did not.
When follow-up, handoffs, and reporting depend on memory, growth gets expensive.
These are three warning signs. If one feels familiar, there may be a workflow worth improving.
Your team repeats itself
The friction
People retype, chase, and remember.
What changes
Routine steps are automated; exceptions go to a person.
The status is unclear
The friction
Updates live across tools and people.
What changes
One view shows what needs attention.
Start the free BizFix SnapshotNo technical knowledge needed.
Experience you can evaluate
Practical experience on both sides of the workflow.
BizFix combines software-building experience with firsthand experience running Raleigh businesses and improving the systems behind them.
Meet Derry and Michael
Founder, engineer and AI operator
Derry Nixon
Early engineer at PlushCare, helping scale the health-tech platform before its 2021 acquisition. Later founded OpenTask.ai.
Founder, designer and operator
Michael Hobgood
Founded and operated Raleigh ventures including Nest Raleigh, AuditMap.org, Compatably, and Terrace Raleigh—and used automation inside those businesses.
- Baseline: how the workflow performs today
- Map: steps, handoffs, tools, and exceptions
- Options: ranked by value, effort, and risk
- Measure: response time, errors, or team time
This sample shows the structure of the deliverable, not a client result.
Businesses like yours
Different businesses. The same costly busywork.
From the counter to the job site, BizFix connects the work behind the work—follow-up, scheduling, handoffs, reporting, and customer communication.
See industriesA clear path from question to working system
Know what is free, what is paid, and what comes next.
- 01Free · One workflow
BizFix Snapshot
Answer a few guided questions about an operational problem. Review your summary and see what a free Working Session could help clarify.
- 02Free · 30 minutes
Working Session
Clarify one workflow and determine whether a paid investigation is worthwhile. A Snapshot helps, but it is optional.
- 03Paid · fixed scope
Workflow Diagnostic
Investigate one defined workflow under a fixed scope, fixed price, and defined timeline. Keep the baseline, workflow map, opportunities, recommendation, and measurement plan.
- 04Paid · separate proposal
First Fix Implementation
Under a separate proposal, build, test, document, train, and measure the smallest reliable improvement. Maintenance or stabilization is optional afterward.
Before you start.
Is the free BizFix Snapshot the same as the paid diagnostic?
No. The free Snapshot helps clarify your problem and prepares a brief for a conversation. The paid Workflow Diagnostic examines real examples, verifies the workflow and its constraints, and produces an evidence-based recommendation.
When will I know the diagnostic price and timeline?
After the Working Session, a paid proposal defines the workflow boundary, deliverables, client inputs, fixed price, and timeline. You can review it before deciding whether to begin.
What will BizFix need from my team?
Usually one process owner, a walkthrough, and representative examples of the work. Any meetings, system access, or sample data required are listed in the proposal before paid work begins.
How does BizFix handle system and data access?
Access depends on the workflow. BizFix defines what is needed before work begins, limits access to the approved scope, and keeps a person involved where a decision or exception needs judgment.
Can I implement the recommendation another way?
Yes. You keep the diagnostic deliverables. First Fix Implementation is optional and available after a BizFix Workflow Diagnostic under a separate proposal.
Make sense of the work slowing you down.
Answer a few guided questions about the work slowing you down. Keep your conversation brief or bring it to a free Working Session, where we’ll examine the sticking point and decide what’s worth doing.
Start the free BizFix SnapshotFree · One workflow · No loginOne recurring workflow
A clear beginning, next step, and useful outcome.
Questions that follow your answers
A short exchange focused on what you share.
A clearer picture
Put the problem and its impact into words.
A useful conversation
See what we could work through in a free session.
A conversation brief to keep
Your answers, reviewed summary, and open questions.